By registering or placing an order on this site, you consent to the collection, use and transfer of your Personal Information under the terms of this statement.

 

GENERAL

It is our policy to take all necessary steps to ensure that Personal Information held by us is held securely and processed fairly and lawfully. Personal Information is any information from which an individual can be identified. For example, your name, address, telephone number and e-mail address may be Personal Information.

 

We will take all necessary steps to implement this policy. Any Personal Information you give us will be held on secure data servers which protect against access behind password protected systems or offline. All our employees and data processors who have access to Personal Information are obliged to respect the confidentiality and security of your Personal Information.

 

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on our web site you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from [messages you post to the website and] e-mails or letters you send to us.

 

OUR USE OF YOUR PERSONAL INFORMATION

We may use your Personal Information for website access, sales and billing.

 

Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

 

Advertising, Marketing and Public Relations

Advertising, promoting or marketing our business activities, products and services to you by telephone, fax, e-mail or post;

If you do not wish us to provide you with any details of our goods, services and promotions now or in the future, you have the possibility to inform us and refuse to add your e-mail and information to our advertising, promotion or marketing lists.

Cookies

When you view the website, we may store some information on your computer. This will be in the form of a "cookie" file, which will enable us to tailor the website to match your interests and preferences. The cookie file is used to store the IP address of your machine and will not contain any data personal to you. Your Internet browser may allow you to erase the cookie file, block all cookies or receive a warning before a cookie is stored although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know. Please refer to your browser instructions to block cookies.

Consultancy and Advisory Services

Giving advice or providing services of an advisory, after sales, customer care, consultancy or technical nature.

Databases

Creating and maintaining customer data and profiles for the purpose of assisting us in devising and implementing our trading and marketing strategies and activities.

Research

Market research, scientific or technical research.

 

THIRD PARTIES AND DISCLOSURE OF PERSONAL INFORMATION

We may disclose your Personal Information to third parties who we instruct to process that Personal Information on our behalf, particularly with regard to the issuing of invoices, mailshots and market research. Such third parties are required by us to sign an agreement under which they agree to only use your Personal Information for the purposes we instruct, and to take appropriate measures to prevent unauthorised or unlawful access to it.

We regard our database of customer information (which will include your Personal Information) as a valuable asset. Should we sell or transfer any of our business assets, this may include a sale or transfer of such databases of information to third parties. In addition, such a transfer or sale may mean that your Personal Information is transferred to countries outside the European Economic Area. Any such sale or transfer of Personal Information will be under strict conditions of confidentiality and security. In using this website, you consent to such use of your Personal Information.

Except as set out above, we will not disclose your Personal Information to anyone else without first obtaining your consent. In particular, we will not, without your permission, sell, rent or exchange any Personal Information supplied by you to any third party.

The Site may contain links to other websites that are not owned by us. We are not responsible for the content of such websites or for the privacy policy of such websites or for Personal Information which such websites may collect or place on your computer.

 

Any changes to our Privacy Statement in the future will be posted to our web site and, where appropriate, through e-mail notification.

 



 

 




Quick Delivery 
Departure from French Manufacturer within 24 hours (excepted for custom colours) Delivery time within 5-7 days

Secure Payment

All your transactions are 100% secure and safe

Direct Price from our Factory

No intermediary, cheapest prices for highest quality.

Need Help?

We are available to answer your questions on:
020 3151 3120 or by mail: contact@arcane-industries.co.uk


Request a quote
Request a call back